HARRY HOPE LUXEMBOURG Privacy Policy

Version: 12/02/2024

Identification :

The Company

HARRY HOPE LUXEMBOURG

SAS with capital of €30,000

38 Rue de Hollerich L-1740 LUXEMBOURG

Registration number: B268850

Establishment authorization: N°10140630 / 0

VAT registration number: LU342 243 38

HARRY HOPE LUXEMBOURG is committed to respecting the confidentiality of your personal data. To this end, HARRY HOPE LUXEMBOURG processes your personal data in accordance with the General Data Protection Regulation (GDPR).

The present Privacy Policy enables all users of the HARRY HOPE LUXEMBOURG Site and Services to become aware of their rights with regard to the personal data they transmit and the rights relating to their use by HARRY HOPE.

This Charter applies to the personal data of Users of the Website, Potential Candidates, Candidates, Customers and other persons whom we may contact, in particular to take up references.

Who is responsible for processing your data?

HARRY HOPE LUXEMBOURG is responsible for processing your data.

As such, it determines the data to be collected for its Services and the purposes for which the data is collected.

HARRY HOPE LUXEMBOURG therefore processes and protects your data in compliance with the law and regulations and in a fair and transparent manner.

What does the processing of personal data involve?

Personal data includes any information relating to an identified or identifiable natural person.

This information makes it possible to identify the individual directly or indirectly.

This identification can be based on a single piece of data, or on the cross-referencing of a set of data.

The processing of personal data consists of any operation, or set of operations, relating to personal data, regardless of the process used, such as collection, recording, storage, adaptation, etc., and regardless of the nature of the data.

Every data processing operation must have an objective, a pre-determined purpose that is explicit and legitimate.

Thus, any processing of your personal data by HARRY HOPE LUXEMBOURG is necessary for the performance of the Services.

What personal data is processed?

HARRY HOPE LUXEMBOURG collects and processes data, information and information of all kinds in order to provide the various Services accessible on its website www.harry-hope.com.

This data is provided directly by you or by third parties.

HARRY HOPE LUXEMBOURG does not process sensitive data such as data relating to health, data of a racial or ethnic, political, philosophical or religious nature, or data relating to trade union membership or sex life.

You are under no legal obligation to provide us with your personal data.

Under these conditions, you are always free to choose to provide them to HARRY HOPE LUXEMBOURG.

However, certain information is necessary for the proper performance of HARRY HOPE LUXEMBOURG’s Services. Therefore, in the absence of certain data, HARRY HOPE LUXEMBOURG may be unable to enter into or continue a relationship with you.

The data collected will differ depending on whether the person is a Potential Candidate, a Candidate, a Website User, Customers or any other person that HARRY HOPE LUXEMBOURG may contact in order to obtain additional information about a Candidate:

Potential candidate :

• name,
• contact details.

Thus, HARRY HOPE LUXEMBOURG may contact you to determine whether you want to benefit from our Services or whether you could benefit from them.

Candidate :

• last name, first name, age/date of birth, sex/gender ;
• photography ;
• e-mail address, telephone number, postal address ;
• position sought, professional experience, training, employment, salary, languages spoken ;
• family situation, marital status.

Candidates can upload their CVs and leave a message.

HARRY HOPE LUXEMBOURG may receive additional information if you choose to provide it.

During the process of establishing a relationship with one of our Customers, you may also wish to send us the contact details of former employers so that our Consultants can make a reference.

This third party may provide us with additional personal information about you.

Website user :

Cookies are used to collect various usage data for the proper operation of our website.

This data enables HARRY HOPE LUXEMBOURG to improve the quality of its website, to facilitate its use and generally to facilitate access to our Services.

In addition, Site Users are likely to communicate personal data that may or may not be processed automatically for the following purposes:

• Candidate file management;
• the transmission of information on offers and services from Harry Hope and/or its partners;
• send information and alerts (new offers; new profile; etc).

Client recruiter :

Throughout the business relationship, HARRY HOPE LUXEMBOURG holds information about its contact person. Thus, HARRY HOPE LUXEMBOURG is given the first and last name of the contact person, as well as the name of the company. Additional personal data will be used, such as e-mail address and business address.

The recruiting customer has the option of attaching a message, which may constitute the transmission of additional personal data.

Third parties who can obtain additional information about a Candidate :

As part of the process of putting a Candidate in contact with a Customer, the Candidate may be asked to provide the contact details of a third party.

The purpose of HARRY HOPE LUXEMBOURG is to contact this third party in order to take up references.

This enables HARRY HOPE LUXEMBOURG to obtain details of the Candidate’s previous positions and professional skills.

When do we collect your data?

Data will be collected as soon as we contact you.

HARRY HOPE LUXEMBOURG collects your data at any stage of the relationship, either at each stage of the recruitment process or at each stage of the commercial relationship.

Some of your data will be transmitted to us on your own initiative, in particular when :

• you submit your application (application form on our Site) or respond to one of our job offers;
• you contact our Services by telephone;
• you respond positively to a request for an interview;
• you request our Services;
• you are browsing the HARRY HOPE LUXEMBOURG website.

HARRY HOPE LUXEMBOURG may also receive your personal data from its Customers, Suppliers, Consultants or even other Candidates.

Thus, data is collected by HARRY HOPE LUXEMBOURG throughout the relationship and through various channels, as long as this data corresponds to previously defined purposes.

Why does HARRY HOPE LUXEMBOURG process your data?

HARRY HOPE LUXEMBOURG processes your data in order to fulfil its recruitment mission in accordance with the expectations of Recruiters and Candidates.

Personal data collected by HARRY HOPE LUXEMBOURG may or may not be processed automatically for the following purposes:

• respond to your job search/collaboration requests and, if necessary, inform you if we are unable to present you with an advert that matches your search;
• contact you to acknowledge receipt of your application;
• check the information transmitted ;
• distribute your information to recruiting clients who may be interested in your profile;
• keep your data for future job offers;
• respond to requests for further information from Recruiters to whom your application may be submitted;
• take part in our satisfaction surveys;
• improving our services;
• direct marketing in order to send you information, advertisements or proposals concerning products or services relevant to you;
• Candidate and customer file management;
• the transmission of information about offers and services from HARRY HOPE LUXEMBOURG and/or its partners;
• the use of browsing information for statistical purposes.

The above list of purposes is not exhaustive.

To whom may your data be transferred?

Your data will be treated confidentially. HARRY HOPE LUXEMBOURG employees are bound by professional secrecy, which is the subject of a specific clause in their employment contract.

Thus, and in compliance with the specified purposes, your data will only be transmitted to :

• our recruiting customers ;
• our partners for operational purposes and to manage your requests;
• our information and storage service providers ;
• the judicial authorities, the Competition Authority, or any other competent authority within the framework defined by law.

HARRY HOPE LUXEMBOURG’s partners, whose intervention is made necessary by the nature of the operation carried out, certify that they respect the provisions relating to the protection of personal data.

Recruiting Clients undertake the same obligations as HARRY HOPE LUXEMBOURG with regard to the protection of candidates’ personal data communicated to them.

HARRY HOPE LUXEMBOURG stores your data only within the European Economic Area. No personal data is sold to third parties.

How long is your data kept?

Your data will not be stored for longer than is necessary for the purposes for which it was collected, except where otherwise provided by law or regulation.

Candidate data is kept for a period of 2 years from the last contact with the Candidate. Beyond that, data will only be kept with your express consent.

HARRY HOPE LUXEMBOURG keeps customer data for 3 years from the last contact with the customer.

What are your rights and how can you exercise them?

In order to exercise your rights, you may submit your requests by e-mail to the following address: [email protected], or by post to the following address: HARRY HOPE LUXEMBOURG – DPO – 49 Cours Léopold, 54000 NANCY (FRANCE).

General right to object to direct marketing :

You may at any time object to the use of the data we collect, store and process for marketing purposes directly by e-mail to the following address: [email protected], or by post to the following address: HARRY HOPE LUXEMBOURG – DPO – 49 Cours Léopold 54000 NANCY.

Right of access to data :

You have the right to obtain confirmation from HARRY HOPE LUXEMBOURG that personal data concerning you is or is not being processed by HARRY HOPE LUXEMBOURG.

Where HARRY HOPE LUXEMBOURG processes such data, you may request access to said data.

In accordance with Article 15 of the Regulation, you have the right to receive information about the processing of your personal data, in particular the purposes of the processing and the categories of personal data concerned.

Right of rectification and right to erasure (“right to be forgotten”):

You have the right to ask HARRY HOPE LUXEMBOURG to rectify your personal data if it is inaccurate. You can also complete your personal data if it is incomplete.

You have the right to obtain from HARRY HOPE LUXEMBOURG the deletion, as soon as possible, of your personal data.

HARRY HOPE LUXEMBOURG is obliged to delete such personal data as soon as possible, in particular if the personal data is no longer required for the purposes for which it was collected or otherwise processed.

This right to erasure is expressly provided for in Article 17 of the Regulation.

Right to limit processing :

In accordance with the provisions of Article 18 of the Regulation, you have the right to obtain limitation of the processing of your personal data in certain situations.

Your limited data may only be processed with your consent.

Right to data portability :

In accordance with Article 20 of the Regulation, you have the right to retrieve part of your data in an open and readable format. This means you can reuse the data for your own purposes.

Commission Nationale Pour La Protection Des Données :

You can always contact the Commission Nationale Pour La Protection Des Données (CNPD) :

15, Boulevard du Jazz

L-4370 BELVAUX

Telephone: (+352) 26 10 60 – 1

Fax: (+352) 26 10 60 – 6099

https://cnpd.public.lu/fr.html

You also have the right to lodge a complaint with this Commission Nationale Pour La Protection Des Données (CNPD).